The West Mill 4-Week Delivery Guarantee

Built with care. Delivered on time. Guaranteed.

At West Mill Design Co., we know you're not just buying a table—you're creating a space for connection, memories, and everyday life. That’s why we stand behind our promise to deliver every piece of furniture to your home within 4 weeks or less from the time your order is finalized.

✅ Our promise to you:

Applies to all standard orders placed through West Mill Design Co.

Covers the entire timeline—from deposit to delivery.

If we miss the deadline, we’ll refund you $100 for every day your order is late.

📦 When the Clock Starts:

All order details (wood type, colors, chair style, etc) have been decided and confirmed.

Your deposit is received.

🚫 A Few Exceptions:

While we work hard to meet every deadline, this guarantee doesn’t apply if:

Severe weather or natural disasters impact production or delivery.

Modifications are requested after the order has been placed

A deliver carrier causes a delay outside of our control

There is delayed communication that prevents timely deliver scheduling.

You Deserve Furniture That Shows Up On Time.

We’re here to make handcrafted, real-wood furniture feel as reliable as it is beautiful. No long waits. No empty promises. Just honest craftsmanship delivered on your schedule.